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Customer Service Resume Summary

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Jule Nélya March 8, 2021 Resume

Finally, make sure each job history write-up in your experience history (your job summaries) includes these details as well. When I get into a detailed resume review, one of the first things I do is map the summary to the details. I try to determine where and when you had the required experience for the computer programmer job. If I can’t find it called out in the details, I will assume you don’t have that experience, regardless of what your summary says. It is very important that you to pay attention to these details because, as a reviewer, I most certainly do. The job summaries are the key to getting past the initial resume screening. Take time to make sure the details line up with what you said in your experience summary and technical skills list.

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Learn How Job Search Technology Works and Use it to Your Advantage – Technology is now in use at most medium and larger employers to help manage job applicants. This technology is much more accessible to a wider range of employers since prices have come down over the past few years. Why is this important to you? Because most of these software applications are used to quickly remove up to 75% of applicants from the review pool, which saves human resources staff a lot of time and work.

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Another important decision that has to be made about the development of a resume is the format it should follow and the most common approach is use of a chronological style. This approach lists each job in chronological or date order and the most current job is listed at the top of the page. The inherent problem with this type of resume is that the focus is placed on what the candidate is doing now without drawing attention to the skills that have been acquired throughout their entire career.

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A Simple Resume Format and Resume Template Work Best – A lot of the initial resume review process may be done using software tools as discussed above. This software typically scans a resume for specific sections of information, such as profile or summary, work experience, education, training, etc. If the software can’t identify where information is in your resume, it is likely that the information you worked so hard to put in your resume will just be skipped over. Rarely will you get a second chance from an in-person reviewer. So keep your resume format simple to avoid having any issues with software tools used by potential employers.

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Keep it Relevant – In second grade, I played the role of a singing tree in my school play. As important an event as that was to me in my life, it is completely irrelevant to our discussion here about resume writing tips. You should follow the same advice on your resume. If it is not relevant or you can’t reword it so that it is relevant to the job or employer, leave it off. Focus your resume on the items that qualify you for the position you are seeking. In other words, get rid of the fluff. For example, I once received a resume from a programmer, however the only thing I remember from it was that they attended clown college and competed in national juggling competitions. Yes, that was interesting, but it completely trumped their qualifications for the programming position which I don’t even remember. Basically, limit items on your resume to those relevant to the position for which you are applying. Do not include irrelevant items to that position on the resume. If you haven’t figured this out yet, this means you will have multiple, fine-tuned versions of your resume for each type of position for which you apply.

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Other misconceptions include the use of an objective on the resume and writing detailed job descriptions. A job objective is usually a statement of what the candidate would like to do or the specific job they are seeking. The reason why this is not needed is that the cover letter should express interest in the position and there is no need to state it again. In addition, many objective statements are so specific that the candidate would be ruled out from other potential positions that may be related to the advertised job. In addition, many jobs I have seen listed on resumes includes wording that either came from job descriptions or have been written like standard wording from these types of descriptions, and that doesn’t necessarily explain the skills the candidate has and may contain jargon that is not easily understood by everyone reading it.

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