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• Customer Service Coordinator Resume Sample
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Mimi Thalia April 4, 2021 Resume

Show any Training and Education – List any degrees you hold since most employers want to see these. If you have work towards a degree, but are still pursuing or have never finished but you may someday, list it as in progress.

This technology presents some risks for you as a potential job candidate, so you must understand how they work. Many of these so-called applicant tracking systems do not recognize items in table format, text boxes, or other graphical elements. They are very text based. Therefore, you should avoid embedding anything important into graphical elements such as text boxes or tables to make sure they are not missed by these applicant tracking systems.

Let me share with you a tip related to your technical skills summary based on my review of resumes over the years. After I check the list of skills, my next step is to look further in the resume to identify the specific jobs where that skill was used and determine how much experience a candidate has with the skill. The point is that listing the skill is simply not enough. Truthfully, I’ve found that most candidates never mention the technical skill anywhere else other than in the skill listing. In these cases, I will assume they really don’t have experience with that skill and are just listing it to catch my eye. Therefore, follow through and ensure that the skills you list are also spelled out in your job experience write-ups. Never assume that a resume reviewer will know that you did x, y, or z. More often than not, they do not make those assumptions or they could even be non-technical staff who are just following a checklist to screen the resumes. So, remember, that if an employer lists a technical skill on the IT job posting or ad, make sure it is on your resume in both your technical skills list and experience write-up.

Avoid Flowery Language That Diminishes Your Achievements – You could have a comedy show with some of the statements people make on their resumes. You don’t want your resume to stand out for the wrong reasons. Avoid creative writing. Avoid big words and uncommon vocabulary. Avoid over the top statements that make you sound like you saved the universe. They immediately call your credibility immediately into question. Resume writer Don Goodman shares one of his favorite claims as ”Rocketed performance to stellar heights.” Says Goodman, ”People don’t speak like that; I have never heard an executive tell the HR person that they needed someone who could rocket performance to stellar heights. Remember, people hire people they like, so don’t make your resume read like an amateur poet wrote it.”

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Other misconceptions include the use of an objective on the resume and writing detailed job descriptions. A job objective is usually a statement of what the candidate would like to do or the specific job they are seeking. The reason why this is not needed is that the cover letter should express interest in the position and there is no need to state it again. In addition, many objective statements are so specific that the candidate would be ruled out from other potential positions that may be related to the advertised job. In addition, many jobs I have seen listed on resumes includes wording that either came from job descriptions or have been written like standard wording from these types of descriptions, and that doesn’t necessarily explain the skills the candidate has and may contain jargon that is not easily understood by everyone reading it.

What gives a resume impact, with regards to standing out among other resumes submitted? It is a resume that can be easily read, displays skill sets that are immediately identifiable as being related to the advertised position, and highlights important accomplishments and achievements. A chronological resume emphasizes what a person is doing now; whereas, a skill set resume represents what a person can transfer from their entire career to this new role. A resume with impact also lists a professional summary at the beginning, in place of a career objective, and this provides career highlights that are relevant to any position. Finally, a highly effective resume will be well-written and formatted, with meticulous attention given to every minor detail.

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