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Avoid Flowery Language That Diminishes Your Achievements – You could have a comedy show with some of the statements people make on their resumes. You don’t want your resume to stand out for the wrong reasons. Avoid creative writing. Avoid big words and uncommon vocabulary. Avoid over the top statements that make you sound like you saved the universe. They immediately call your credibility immediately into question. Resume writer Don Goodman shares one of his favorite claims as ”Rocketed performance to stellar heights.” Says Goodman, ”People don’t speak like that; I have never heard an executive tell the HR person that they needed someone who could rocket performance to stellar heights. Remember, people hire people they like, so don’t make your resume read like an amateur poet wrote it.”

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In writing about each of your previous jobs, discuss your results. Tell about what results were realized because of the work you performed. Be quantitative. Reviewers love to see numbers and results. Tell about how many desktops or users you supported, recount how many databases you administered, show a percentage of application or network uptime you maintained, provide a percent reduction of security incidents you achieved, etc. Get the idea? This is where you impress your reviewer.

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Let me share with you a tip related to your technical skills summary based on my review of resumes over the years. After I check the list of skills, my next step is to look further in the resume to identify the specific jobs where that skill was used and determine how much experience a candidate has with the skill. The point is that listing the skill is simply not enough. Truthfully, I’ve found that most candidates never mention the technical skill anywhere else other than in the skill listing. In these cases, I will assume they really don’t have experience with that skill and are just listing it to catch my eye. Therefore, follow through and ensure that the skills you list are also spelled out in your job experience write-ups. Never assume that a resume reviewer will know that you did x, y, or z. More often than not, they do not make those assumptions or they could even be non-technical staff who are just following a checklist to screen the resumes. So, remember, that if an employer lists a technical skill on the IT job posting or ad, make sure it is on your resume in both your technical skills list and experience write-up.

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Show any Training and Education – List any degrees you hold since most employers want to see these. If you have work towards a degree, but are still pursuing or have never finished but you may someday, list it as in progress.

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Customer Service Coordinator Resume Sample

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Avoid vanilla, blanket statements that cannot be backed up. To accomplish this, you should offer details rather than meaningless phrases like top performer, top achiever, employee of the month, etc. While I am sure these are great accomplishments, you must explain them and tell why and how these recognitions should matter to a new employer. Remember, the actual recognition is secondary to your achievements, a potential employer will care more about why you earned recognition.

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Learn How Job Search Technology Works and Use it to Your Advantage – Technology is now in use at most medium and larger employers to help manage job applicants. This technology is much more accessible to a wider range of employers since prices have come down over the past few years. Why is this important to you? Because most of these software applications are used to quickly remove up to 75% of applicants from the review pool, which saves human resources staff a lot of time and work.

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