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Free Sample Customer Service Representative Resume Templates In Pdf Job Description

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Delmare Cléa February 23, 2021 Resume

Another important decision that has to be made about the development of a resume is the format it should follow and the most common approach is use of a chronological style. This approach lists each job in chronological or date order and the most current job is listed at the top of the page. The inherent problem with this type of resume is that the focus is placed on what the candidate is doing now without drawing attention to the skills that have been acquired throughout their entire career.

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Write About Your Results, Not Responsibilities – Don’t let your resume make the mistake of focusing on your previous jobs’ responsibilities. Your resume should focus on the computer programming work that you did and what you achieved. As a hint, avoid using the word responsibility or responsibilities on your resume so you don’t fall into this trap.

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Let me share with you a tip related to your technical skills summary based on my review of resumes over the years. After I check the list of skills, my next step is to look further in the resume to identify the specific jobs where that skill was used and determine how much experience a candidate has with the skill. The point is that listing the skill is simply not enough. Truthfully, I’ve found that most candidates never mention the technical skill anywhere else other than in the skill listing. In these cases, I will assume they really don’t have experience with that skill and are just listing it to catch my eye. Therefore, follow through and ensure that the skills you list are also spelled out in your job experience write-ups. Never assume that a resume reviewer will know that you did x, y, or z. More often than not, they do not make those assumptions or they could even be non-technical staff who are just following a checklist to screen the resumes. So, remember, that if an employer lists a technical skill on the IT job posting or ad, make sure it is on your resume in both your technical skills list and experience write-up.

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Avoid Flowery Language That Diminishes Your Achievements – You could have a comedy show with some of the statements people make on their resumes. You don’t want your resume to stand out for the wrong reasons. Avoid creative writing. Avoid big words and uncommon vocabulary. Avoid over the top statements that make you sound like you saved the universe. They immediately call your credibility immediately into question. Resume writer Don Goodman shares one of his favorite claims as ”Rocketed performance to stellar heights.” Says Goodman, ”People don’t speak like that; I have never heard an executive tell the HR person that they needed someone who could rocket performance to stellar heights. Remember, people hire people they like, so don’t make your resume read like an amateur poet wrote it.”

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My approach to resume writing involves the use of a skill set based approach and that means when a recruiter or hiring manager opens the resume they first read skill sets that have been acquired throughout the candidate’s career. More importantly, the skill sets listed are directly related to the job or career the candidate is interested in. This can change the entire perspective of the candidate when viewed by a potential employer as now they are viewed beyond the current job they hold. This is an especially helpful approach for anyone who is interested in changing jobs or careers.

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Finding a reliable resume writer is the next challenge for anyone who decides it is time to make the investment. A good resume writer needs to have a history of writing and editing experience, along with knowledge of recruiting and hiring practices. What credentials determine an effective resume writer? There are resume writing certifications available and that certainly demonstrates commitment to the job. My background is different than that as I have advanced education and experience as an educator, writer, and author. The most important element is that anyone who works in this type of industry needs to have some evidence of writing experience.

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