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Customer Service Resume Template

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Aubriana Eugénie March 1, 2021 Resume

My approach to resume writing involves the use of a skill set based approach and that means when a recruiter or hiring manager opens the resume they first read skill sets that have been acquired throughout the candidate’s career. More importantly, the skill sets listed are directly related to the job or career the candidate is interested in. This can change the entire perspective of the candidate when viewed by a potential employer as now they are viewed beyond the current job they hold. This is an especially helpful approach for anyone who is interested in changing jobs or careers.

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As I mentioned earlier, do not assume that a resume reviewer will be familiar with various terms and concepts that could substitute for the ones in the position announcement. That may or may not be true. Best advice is to use the potential employer’s terminology from the job posting since that is most likely what reviewers will be looking for. Again, do not assume that the initial reviewers are familiar with the technology involved with the position. They may not be. Be very clear that you meet all of their requirements by ensuring that your technical skills summary, experience summary, and experience details all generously use the correct keywords for the position you are seeking.

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Write the Experience Summary section of your job resume for each specific position you are seeking. You must state a convincing case as to why you are the perfect candidate. For example, if you were applying for a computer programming job, you should focus your Experience Summary on your computer programming skills and experience and establish yourself as qualified right away. It may be nice that you were in a community play or a scout leader, but it is not relevant and won’t get you the job. This ultimate purpose of this section is to quickly make you stand out from other applicants. When drafting your Experience Summary, keep asking yourself if someone else would be able to make the same statements in their own resume. If so, you need to go back and re-work it again. You need to establish your value to the employer and clearly tell them, ”Here is what I can do for you.” Investing your time on this one step will bring huge rewards for you.

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Show a Skills Summary – Any IT type of resume needs to focus on specific technology experience. Why? Because recruiters, employers, resume reviewers, and application tracking systems all search resumes for keywords relevant to specific job postings. As you a programmer, I am sure you can imagine an algorithm designed to score your resume against the job posting based on similarity with keywords/skills in the posting. The reason you need a skills summary on your resume is to ensure you get all of those technologies and key words listed so you can score higher on these reviews.

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Most people are not fully equipped for the task of developing a resume that meets all of the criteria listed above and that is why a professional resume writer is needed. However, my experience has found that a professional writer is not contacted until an attempt has been made to wing it, so to speak, and the results sought have not been obtained. In other words, there have been few or no job calls received. There is a hesitation to pay for the cost of a resume writer, especially when a person is unemployed – and I certainly understand the financial limitations of that situation. What I have found is that anyone who needs a job also needs to make this investment as it is an investment in a career that can yield long term results.

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First, for each position listed on your resume, provide a short paragraph that describes your roles and responsibilities. This tip is designed to make sure you use keywords related to the position that the software may be searching for in your resume. If done correctly, it should allow your resume to earn a higher ranking in the system.

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